Access Center Representative, Ambulatory Scheduling

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Responsibilities

The Access Center Representative provides scheduling support and appointment information to UC Health ambulatory patients. Agents schedule appointments and complete registration for identified UC Health ambulatory departments.

Qualifications

Education: High school diploma or GED required.

Experience: No experience is required. 0-6 months is preferred.

Required Skills and Knowledge:
  • Excellent customer service skills and attitude.
  • Ability to work under pressure in a fast paced Call Center.
  • Knowledge of medical terminology.
  • Excellent attention to detail.
  • Excellent written and oral communication skills.