EMR Pharmacist, Pharmacy Administration

Job Description

Support the ongoing development & implementation of the pharmacy training program. Responsibilities include coordinating and training all new pharmacy staff. On going development of Epic training and training materials, in addition to Epic certification in key areas. Maintenance of Epic training environments and close relationship with Epic training team.

Responsibilities

Participate in developing project plans & putting plans into action. Function as a liaison to other UC Health departments (especially those related to Pharmaceutical Care) for assigned projects. Independently prioritize assigned tasks & projects base upon directives from supervisor or customers. Coordinate & facilitate communication between internal & external parties on project/tasks related issues and developments. Independently works with cross functional teams. Support end users to develop & validate system solutions.

Build, Configure, Testing Management- Apply medication & related system expertise to the development, analysis and implementation of enterprise-wide clinical system projects. Maintain and in-depth knowledge of UC Health pharmacy operations, policies and procedures through a close relationship with pharmacy administration and staff. Build & maintain medication related files to ensure medications can be safely ordered, dispensed, and administered. Analyze end user needs for developing & modifying systems to meet departmental as well as Ohio State Board of Pharmacy requirements. Work closely with end-users to define objectives, identify proposed systems for improvement in accordance with departmental procedures. Plan & conduct system testing, incorporating written test scripts. Analyze & resolve complex system issues through collegial relationship with all EPIC support teams. Develop & implement new functionality that improves clinical care delivery & patient safety. Document issues/projects in applicable issue tracking application, updating in a timely manner as appropriate.

Provide direct technical support as well as on-call support & resolution assistance of identified application problems. Adhere to compliance requirements with all applicable state & federal regulations. Work closely with other EPIC & IS teams as well as outside vendors to ensure proper system functionality. Identify or develop alternate resolutions to problems where appropriate. Issue Management & Change Control methods to implement system solutions. Support departmental efforts to improve customer satisfaction. Evaluate & monitor system performance and functionality to avoid potential issues.

Ensure outstanding end-user support is provided, including ongoing monitoring of outstanding incident management issues, and collaboration with other areas to ensure customer issues are managed & supported in a timely manner. Adhere to and promote continual adoption of change improvement & support. Model outstanding customer service behavior, including timely and effective follow-up with customers.

Maintain current proficiency in field through continuing education, literature and seminars. Participate in establishing job requirements & goals; perform duties at the desired level of competency. Participate in improving organizational performance through recommending areas or approaches for improvement activities, performing new procedures, collecting data, and providing input to department discussions. Serve as a representative on various hospital committees when assigned. Attend pharmacy department meetings upon request. Perform other duties as assigned. - 20% | Review the physical demands and assign an overall average percentage of time this position performs these activities. These physical demands will not be listed or rated on the annual performance appraisal.

Qualifications

Minimum Required: BS in Pharmacy, or PharmD. and BS in Pharmacy, or PharmD and Current State of Ohio Pharmacist license | Current State of Ohio Licensure as a Registered Pharmacist.

One year EPIC experience preferred (including implementation and/or upgrade). EPIC Certification in application module must be obtained within the Introductory period where appropriate. | Two years pharmacy experience, as well as project planning/implementation/upgrade training preferred.