IT Programmer Analyst, IS&T

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The Analyst is responsible for independently designing, coding and support of complex computer applications which increase Customer Service, quality, market share and decrease cost of UC Health. Provides efficient and effective code development. Works with users to define information flow, reports and data requirements. Writes specifications, develops and documents operational procedures, tests software and coordinates software installations.

Responsibilities

System Definition:
  • Effectively interacts with vendors and/or users to define and validate system requirements including hardware and software requirements
  • Provides clear and complete functional application and/or technical specifications effectively interacts with vendors to evaluate, select products and integrate them into UC Health Systems
  • Designs error free and comprehensive logical and/or physical databases, tables and interfaces
  • Provides information and designs for testing applications and contingency plans

System Support:
  • Provides user, technical, and operations staff training
  • Provides timely and accurate support to resolve system errors and user reported problems
  • Provides timely and accurate support and maintenance of supported systems (apply patches, upgrade and communicate with vendors on existing problems)
  • Maintains a working knowledge of the users applications and knowledge of the application databases
  • Provides on call support to system applications on a scheduled basis
  • Maintains and runs adhoc production jobs
  • Manages report routing and report re-runs
  • Resolves end user printing issues
  • Codes and executes system database corrections
  • Monitors system interfaces
  • Monitors nightly system processes and operations nightly report log
  • Monitors system utilization
  • Assists end users with programming issue resolution and troubleshoot issues
  • Executes System
  • Remit Processing

System Development:
  • Independently performs complete testing of software and validates system requirements are met, including data and code verification Independently develops and performs complex comprehensive test plans including data reasonability and code verification Independently develops complete systems documentation
  • Provides complex error free program code/scripts and/or database/table/interface design or setup
  • Provides documented solution alternatives to problems/issues
  • Follow-up to ensure programs/databases/interfaces meets business needs

Support:
  • Provides input to project charters
  • Provides task level detail for project plans
  • Coordinates effectively with team members, other teams' members, users and vendors
  • Provides or assists with resource estimates
  • Documents and facilitates issue resolution Raise issues to the appropriate level
  • Provides accurate and timely individual status report
  • Acts as a mentor to less experienced staff
  • Provides consults to IT staff
  • Ensures that change management procedures are followed
  • Provides accurate and timely individual status reports and timesheets
  • Monitors, updates and enters new incidents as required

Customer Relationships:
  • Develops consensus within user community
  • Encourages and displays actions that result in high client satisfaction
  • Provides effective written and verbal communication to end users
  • Provides consults to end users


Qualifications

Education: Bachelor's degree in Information Systems or Computer Science .

Experience: Two or more years experience in programming or analysis in a PC, Client Server or mainframe environment required.

Required Skills and Knowledge: Ability to work in a team environment, good communication skills and the ability to work in a changing environment required. Must have the ability to code application code.