Manager - Business

Job Description

Location: UC Medical Center , Cincinnati, OH

Department: UCMC-671804-Business Operations

Hours: Full time

Shift: Onsite - First Shift

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The Business Manager is responsible for the overall financial management of assigned departments with day-to-day oversight of business operations.


Data Management and Analytics - 35%
  • Responsible for data analysis/interpretation of reports collected from various database systems (Epic, ECIN, Excel, Midas, EPSI, Oracle, Tableau); Develop and implement action plans in collaboration with departmental leadership as a result of critical report results
  • System/Database Super User - supports people within assigned departments in the use of financial systems and other databases as needed
  • Manages departmental vacancy and provides analysis/support to help mitigate; acts as liaison with Human Resources as it relates to position controls, productivity reports, etc.
  • Establish collaborative partnerships among stakeholders to leverage the benefits of standardized tools, people and centralized activities for a seamless interface to physicians and patients
  • Partner with IT and system implementation teams to improve system capabilities, workflow, and develop strategies for improved utilization in such platforms such as Epic, ECIN etc.
  • Identify data needs and provide analysis for quality, operational and financial initiatives
  • Attend, participate in and provide analytical support for the department meetings
  • Collaborate with outside departments and establish performance dashboards related to the department of responsibility and other related initiatives
  • Demonstrate and direct employees in using a systematic approach in analyzing and utilizing data in problem-solving and predictive analysis
  • Ensure that the department goals and objectives coincide with the hospital strategic plan linking to outcomes

Finance and Budget - 35%
  • Develops, implements, and evaluates department's annual and capital budgets to achieve the organizational and departmental objectives
  • Analyze and monitor financial performance and manage the reporting of financial results for assigned departments
  • Evaluate variances, determine underlying causes, and identify, present, and implement proposed solutions
  • Establish and monitor productivity metrics
  • Monitors critical charge capture and stays current with CMS and regulation charge capture changes and ensures compliance
  • Ensures complete and accurate hospital billing in collaboration with department specific processes
  • Management and support of strategic supply/equipment/capital acquisition
  • Active member of the Value Analysis Team as needed and supports financial justification for acquiring new products
  • Identify opportunities for improving costs

Project Management - 20%
  • Determine and define project scope and objectives
  • Measure project performance to identify areas for improvement
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner
  • Support in preparing budget based on scope of work and resource requirements
  • Track project costs to meet budget (specifically for construction projects)
  • Develop and manage a detailed project schedule and work plan
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
  • Utilize industry best practices, techniques, and standards throughout entire project execution
  • Monitor progress and adjust as needed - data supported outcomes preferred

Communication and Collaboration - 10%
  • Maintain confidentiality
  • Initiate and develop positive relationships with associates, management, and health care providers, exhibiting respect, flexibility, and cooperation at all times
  • Provide in-service training for staff in response to identified needs or areas for improvement
  • Strive to meet or exceed the expectations of associates and management in the spirit of quality and excellence
  • Share responsibility for getting work done with other team members
  • Helps co-workers to achieve their goals and assignments
  • Recognizes helpfulness, cooperation, teamwork, and accomplishments of co-workers
  • Promotes and utilizes performance improvement principles in project work


  • Minimum Required: Health Information/Business Management Degree
  • Preferred: MBA/MHA
  • Minimum Required: 1 - 2 Years equivalent experience
  • Preferred: 3 - 5 Years equivalent experience
  • Knowledge and training in multiple computer systems
  • Ability to communicate effectively via verbal and written communication
  • Ability to give presentations to groups of varying sizes and disciplines
  • Knowledge of clinical operations and processes of collaborating departments