Program Coordinator, Ambulatory Administration

Job Description

Location: UC Health Business Center (Hybrid)
Department: Ambulatory Administration
Hours: Full time, 40 hours/week
Shift: First shift, 7:30a-4:30p

The Program Coordinator is responsible for assisting the Department Leader with daily department administrative functions. The Program Coordinator is required to be proactive in the development of business practices and plans that improve operations and cost effectiveness, may assist other management personnel in the department as well as be responsible for payroll and department records. Must have the ability to communicate effectively to all levels of the organization, and work collaboratively with associates, physicians, vendors, and external customers to promote a positive environment.

Responsibilities

Schedule meetings for the Department Leader and other department personnel as needed. Coordinate scheduling for department conference rooms. -25% � Attend weekly department manager meetings, committee meetings and record minutes, review and post minutes on the shared drive for review by management. Maintain confidentiality of patient and associate information. -25% � Answer department phones; greet vendors, employees and physicians who enter department. Facilitate visiting staff and new personnel. Convey a professional image for the department. -15% � Order and maintain all related department supplies and ensure the area is stocked appropriately. -10% � Maintain confidentiality of employee information, initiate and develop positive relationships with associates, management, and health care providers, exhibiting respect, flexibility and cooperation at all times. Communicate in a way that conveys appropriate empathy and compassion; utilize department and hospital resources to achieve positive outcomes. -5% � Assist in the interpretation of policies and procedures to staff. Assist Department Leader in updating policies. -5% � Serves as a positive role model in representing the department and UC Health values, policies and procedures. Takes the initiative in identifying and facilitating the resolution of administrative and departmental problems through research, communication and cooperation with internal and external personnel. -5% � Manages the payroll process for the administrative office staff, edits payroll and approves payroll. Monitors requests for paid time off, absences and unpaid leave as needed. Possesses working knowledge of payroll procedures and provides analysis of overtime and absences. Works cooperatively with Department Leader to schedule PTO and to insure appropriate coverage. -5% � Other duties as requested and assigned -5% | Review the physical demands and assign an overall average percentage of time this position performs these activities. These physical demands will not be listed or rated on the annual performance appraisal. Climbing:�Ascending or descending stairs, ladders, ramps, etc, using feet and legs and /or hands and arms - 5% Stooping:�Bending body downward and forward by bending spine at the waist - 5% Kneeling:�Bending legs at knees to come to a rest on knee or knees - 5% Reaching:�Extending hand(s) and arm(s) in any direction - 10% Standing: Remaining upright on the feet, particularly for sustained periods of time - 5% Walking:�Moving about on foot to accomplish tasks - 30% Pushing 0-10 lbs:�Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 10% Pushing 11-20 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 21-50 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 51 lbs or more: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pulling: Use of upper extremities to exert force in order to drag, haul or tug objects in a sustained motion - 5% Lifting 0-10 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 10% Lifting 11-20 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 21-50 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 51 lbs or more: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Carrying 0-10 lbs: Holding and moving/transporting an object about - 10% Carrying 11-20 lbs: Holding and moving/transporting an object about - 0% Carrying 21-50 lbs: Holding and moving/transporting an object about - 0% Carrying 51 lbs or more: Holding and moving/transporting an object about - 0% Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling - 90% Feeling: Perceiving attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of (using) fingertips - 90% Talking: Expressing or exchanging ideas by means of the spoken word - must convey detailed or spoken instructions to others accurately, loudly or quickly - 80% Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication - 100% Seeing: The process of perceiving objects by use of the eyes to perform an activity - visual acuity requirements include ability to discern position of object(s), shape of object(s), color, depth perception or visual inspection - 100%

Qualifications

Minimum Required: 3 years of Healthcare experience with an Associate's Degree. Preferred: 1 year of Healthcare experience with an Bachelor's Degree.