Registered Nurse (RN) Operational Improvements Specialist, First Shift

Job Description

Registered Nurse (RN) Operational Improvement Specialist, First Shift, Patient Safety

UC Health is hiring a full-time Registered Nurse (RN) Operational Improvement Specialist for the Patient Safety department for the day shift at West Chester Hospital.

The RN Operational Improvement Specialist will support West Chester Hospital's by delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.

About West Chester Hospital

West Chester Hospital provides its patients with access to the region's largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation.

West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center® (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati.

Unit Details
  • The Patient Safety Team works to improve safety outcomes through the prevention, detection, and mitigation of errors.
  • The Patient Safety Team promotes a safe working environment and strive to achieve zero harm with the collaboration of both frontline employees and leadership teams throughout the organization.
  • The Patient Safety Team also educates system staff with evidence-based and lesson learned techniques to help ensure the reliability of safety governance.


Job Responsibilities

The RN Operational Improvement Specialist will provide on-site safety support within the Clinical Domain(s) and other groups as needed to advance safety improvement efforts to align with the unit/domain work within the health system's strategic vision and plan.
  • Collaborates with Safety team members on safety initiatives to perform thorough trending and analysis of events, errors, and near misses.
  • Provides support as needed in RCAs to facilitate efficient completion.
  • Provides education to associates regarding patient safety, risk management, just culture, and error prevention.
  • Participates meaningfully in system, site, and domain safety meetings (and others as indicated). This includes but not limited to transparently reporting / escalating pertinent findings regarding deviations, opportunities to improve, barriers, and the current state of improvement work.
  • Communicate effectively though a variety of ways (written, spoken, mentoring, and leading intergroup problem solving) to ensure engagement with staff and others occurs to promote a culture of safety.
  • Verifies that staff at their site are compliant with regulations as delineated by Accreditation leadership outlined by Joint Commission, ODH, OSHA and other regulatory bodies.
  • Utilizes evidence-based practices to adhere to benchmarks set forth by regulatory agencies to drive improvement.
  • Assist in removing barriers to improvement work. When unable to sufficiently remove barriers themselves, escalate the need to remove barriers to patient safety manager, patient safety director, or site senior leaders as necessary.
  • Escalate safety concerns to patient safety director, patient safety manager, operational improvement leaders, and site senior leaders a timely manner (as soon as possible, expected to be within same business day - even when full details are not known).


Education and Experience Requirements:
  • Graduate from an accredited school of nursing
  • Bachelor's Degree in Nursing - minimum required
  • Current OH RN License
  • 1 - 3 years relevant experience - minimum required

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About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at