Staffing Coordinator, Nursing Ops

Job Description

Location: UC Medical Center
Department: Nursing Operations
Hours: Part Time, 24 Hours/Week
Shift: Weekend Only

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The staffing coordinator is responsible for coordinating staffing/scheduling needs for all in patient care units and allocating available staffing resources to meet short term staffing needs. This is done in collaboration with the nursing manager (or designee) to ensure appropriate levels of staffing.

Responsibilities

  • Maintains Active Staffer scheduling software system; prepares and maintains shift staffing reports (cover sheets) and ensures they are an actual representation of shift by shift staffing; accurately records float pool/SSP staff and agency unit assignments and work hours; processes exchange forms; enters actual information into Active Staffer (agency, overtime, cancelled shifts); backs up computer system; transfers staffing information to payroll department; enters paid and unpaid time off in Active Staffer system.
  • Communicates with charge nurse for verification of scheduled staff; analyzes need for additional staff based on census and acuity from unit; records call offs; notifies appropriate manager and unit; maintains accurate log of patients requiring Patient Monitors.
  • Assigns available float/SSP pool, overtime, intermittent, and agency staffing in the most equitable manner while also following contract language; notifies units in a timely manner of any staffing adjustments; cancels staff in a timely manner if not needed.
  • Works with nursing supervisor to balance staffing throughout the house.
  • Maintains accurate record of all available "to place" staff including extra shifts, overtime, float pool/SSP, and agency staff.
  • Calls staff (if needed) to work additional hours to meet staffing needs.


Qualifications

Education: High School Diploma or GED

Experience: 2-3 years of experience in medical setting or customer service field preferred.

Required Skills and Knowledge: Knowledge of discharge planning and home health care preferred. Strong customer satisfaction skills.
Ability to effectively communicate with the health care team.
Effective written and verbal communication skills required for establishing and maintaining relationships. Ability to interpret medical data as documented. Strong organizational skills to manage multiple, complex activities with tight deadlines, establish priorities and manage time effectively. Effective conflict resolution and negotiation skills.
Knowledge and training in multiple computer systems required to perform position responsibilities (i.e. LastWord, ECIN, Microsoft Office, etc.).
Maintains excellent customer service attitude.