Administrative Secretary

Job Description

Provides administrative support and clerical functions in an effort to promote cost-effective operations, optimal lines of communication, and effective support of Utilization Review nurses. The position requires onsite delivery of the MOON notices to patients stating that they are in Observation status and we are requiring an electronic signature. Delivery is to be from 1pm-3pm on Saturdays and Sundays with additional hours before or after reviewing payer faxes and documenting in Epic.

Responsibilities

Departmental Office Operations - 20% Assists in mail/order sorting and distribution, faxes, and typing of documents. Photocopies documents as needed by staff. Collates packets of information for various needs. Greets and directs departmental visitors and patients to appropriate staff members. Arranges tours for outpatient therapy available. Retrieves phone messages and returns calls to internal and external customers as directed by supervisors. Assists in arranging coverage assistance for therapy patient care and contacts vendors, other departments to procure equipment and supplies as directed by supervisors. Assists with basic upkeep of the department. � Charges - 25% Verifies accurate charge entry by reviewing EPIC revenue and usage reports for all departments. Enters charge corrections as necessary. Follows late charge procedures when charges entered 5 or more days after service. Works with manager and therapists to prevent future charge errors. Enters productivity data for outpatient therapy departments. � Clerical Assistance - 20% Maintains department policy and emergency procedure manuals. Prepares documents, typed reports/meeting minutes, and solicits invoices from vendors as directed by supervisors. Maintains paper and electronic files for rehab department data and documents. Schedules meetings and appointments with and for supervisors as requested. Assists in chart review compliation for supervisors. � Communication - 25% Coordinates all office communication activities including associate pages/all pages, email distribution, and phone calls. Follows professional office etiquette with all forms of communication. Records minutes of department meetings and distributes to staff as directed by supervisors. Serves as communication link between department associates and other departments and staff. � Ordering - 10% Utilizes Lawson and online systems to order medical supplies, minor equipment, and office supplies as directed by supervisors. Contacts vendor/purchasing department to reconcile mismatched orders and received items. Aware of monthly budget constraints and assists supervisors in maintaining adequate inventory without exceeding budget targets. | Review the physical demands and assign an overall average percentage of time this position performs these activities. These physical demands will not be listed or rated on the annual performance appraisal. Climbing:�Ascending or descending stairs, ladders, ramps, etc, using feet and legs and /or hands and arms - 5% Stooping:�Bending body downward and forward by bending spine at the waist - 15% Kneeling:�Bending legs at knees to come to a rest on knee or knees - 0% Reaching:�Extending hand(s) and arm(s) in any direction - 75% Standing: Remaining upright on the feet, particularly for sustained periods of time - 10% Walking:�Moving about on foot to accomplish tasks - 25% Pushing 0-10 lbs:�Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 10% Pushing 11-20 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 21-50 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 51 lbs or more: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pulling: Use of upper extremities to exert force in order to drag, haul or tug objects in a sustained motion - 10% Lifting 0-10 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 10% Lifting 11-20 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 10% Lifting 21-50 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 51 lbs or more: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Carrying 0-10 lbs: Holding and moving/transporting an object about - 10% Carrying 11-20 lbs: Holding and moving/transporting an object about - 10% Carrying 21-50 lbs: Holding and moving/transporting an object about - 0% Carrying 51 lbs or more: Holding and moving/transporting an object about - 0% Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling - 100% Feeling: Perceiving attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of (using) fingertips - 50% Talking: Expressing or exchanging ideas by means of the spoken word - must convey detailed or spoken instructions to others accurately, loudly or quickly - 75% Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication - 100% Seeing: The process of perceiving objects by use of the eyes to perform an activity - visual acuity requirements include ability to discern position of object(s), shape of object(s), color, depth perception or visual inspection - 100%

Qualifications

Required: High School Diploma or GED. | None Required | Minimum Required: No experience required.