Agency Staff Coordinator, Nursing Ops, Days

Job Description

Agency Staff Coordinator, First Shift, Nursing Operations

UC Health is hiring a Full-Time Agency Staff Coordinator for the Nursing Operations for the First Shift at UC Medical Center.

The Nursing Operations department will support the Medical Centers and deliver high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.


Job Responsibilities

This position serves as administrative liaison for the hospital to external agency vendors coordinating the administrative functions to meet regulatory, legal and accreditation requirements for contracted agency relief employees. The individual serving in this role is responsible for creating, maintaining and managing accurate agency master files, agency personnel employee files and data base for the hospital agency personnel contracts. Maintains effective working relationships with internal and external customers.
  • Creates and maintains accurate, complete agency master files and data base for the current hospital agency personnel contracts as well as for individuals hired to work in relief positions for specified time periods at the hospital. Ensures agency personnel files are in compliance with state, federal, and local requirements and meet Joint Commission Joint Commission Human Resource Chapter Standards.
  • Manages Hospital-Agency vendor email account. Responsible for reading, responding, and taking appropriate and necessary actions for seamless, consistent, and complete communication with vendors and hospital department leaders.
  • Coordinates and participates in meetings and other activities related to various staffing effectiveness projects. Assists in data collection for reporting current agency usage metrics and for forecasting future agency contract needs.
  • Completes tasks according to established timelines related to agency personnel onboarding. Tasks may vary and are specific to individual agency personnel's job requirements.
  • Gathers, organizes and communicates agency data to internal departmental leaders and hospital operations team.
  • Other duties as assigned to support departmental goals.


Education and Experience Requirements:
  • Associates degree in Business or Healthcare Management required.
  • 1-2 years equivalent experience required.
  • The Agency Personnel Coordinator should have excellent working knowledge of Microsoft Office electronic programs and communication platforms including WORD, EXCEL, TEAMS, POWERPOINT.
  • Strong written and oral communication skills as well as a strong desire to complete repetitive tasks and processes for accurate filing and document management.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable, and diverse place of employment.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at