Certified Medical Assistant, Otolaryngology

Job Description

Medical Assistant, Otolaryngology - First Shift - Full Time - UCMC

UC Health is hiring a full-time Medical Assistant (MA) for first shift to support Otolaryngology at UC Medical Center.

About University of Cincinnati Medical Center:

As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees.

Unit Details (selling points):
  • Procedures are done in office.
  • Variety of diagnosis (learning opportunities, plus different clinic experience daily).
  • Strong, supportive leadership team.


Responsibilities

Job Responsibilities:
  • Gives clear instructions to patients/family regarding treatment and involves family/guardian in the assessment, initial treatment and continuing care of the patient.
  • Identifies any physical limitations of the patient and deploys intervention when necessary.
  • Recognizes and responds appropriately to patients/families with behavioral health problems.
  • Identifies and responds appropriately to different needs resulting from unique psychological needs or those associated with religious / cultural norms and signs/symptoms of abuse or neglect.
  • Performs treatments, administers medication and/or operates equipment safely.
  • Obtain vital signs, EKG's, laboratory specimens and other necessary information as required for proper evaluation of patient in accordance with the Medical Assistant competencies always utilizing universal precautions.
  • Assists the provider in documenting notes, orders and prescriptions by setting them up in the Electronic Medical Record.
  • Maintain maintenance of the clinic area including but not to limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment.
  • Return routine patient telephone calls as directed and document actions taken.
  • Coordinate ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records.
  • Maintain positive, professional and cooperative demeanor throughout all interactions.
  • Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with legal regulations.
  • Maintain patient confidence and protect operations by keeping patient care information confidential.
  • Seeks knowledge and understanding of quality measures and patient experience.
  • Greeting patients, answering telephones, scheduling appointments, updating and filing patient medical records/insurance forms.
  • Arranging for hospital admissions and laboratory services.
  • Handling correspondence, billing, and bookkeeping and using computer applications.
  • Assist in the implementation of age-appropriate care for specific patient population including provision of direct patient care as part of the clinical team.


Qualifications

Education: High School Diploma, Graduate of a medical assistant program, minimum required.

License and Certification: Certified or Registered Medical Assistant from AAMA, NHA, NCCT, NAHP, ARMA, AMT.

Years of Experience: Seven - eleven months equivalent experience preferred.

Required Skills and Knowledge:
  • Excellent written and verbal communication skills.
  • Must be able to communicate clearly with patients of all education levels.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to work without close supervision and to set own priorities.
  • Ability to manage multiple tasks and successfully meet deadlines.
  • Ability to utilize electronic health record software.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.