Educator, Sterile Processing

Job Description

Responsible for software and subject matter training, documentation, and support to the end-user who utilizes the Epic patient accounting information system. Deploys revenue cycle training and coaching initiatives in accordance with new processes, Epic and other software upgrades and end-user needs. Assists in development reinforcement training tools designed to provide supplemental knowledge and skills.

Responsibilities

Job Function: - 45% Supplement new hire and deliver reinforcement/change training. Instructs courses in a group environment and one on one. Present information using a variety of instructional techniques and formats such as simulations, group discussions, and lecture. Evaluate the effectiveness of the reinforcement/change training. Coordinates effectively with team members. Provides learning and application support to end users within assigned areas. Participates and contributes to the assessment and ongoing development of training programs (New Hire, Annual Competency, Refresher Training, etc.). Participates and contributes to problem and issue identification and resolutions. Demonstrates flexibility in meeting educational needs of customers. � Job Function: - 30% Works with a variety of subject matter experts in defining application end-user and trainer course materials, i.e., job aids, instructor-led handouts, on-line help (Epic User Web). Prepares specific job aids for reference materials. Participates in conducting and evaluating application and training events. Provides ongoing support for maintenance and refinement of application training, associated materials, and delivery mechanisms. � Job Function: - 15% Project Task/Assignments such as a Standard Operating Procedure (SOP). Conduct needs assessments to develop the basis for developing reinforcement/change training. Interview subject matter experts or conduct research to develop instructional content. Present and make recommendations regarding course workshops and training. Assist in determining the required materials for specific workshops and making appropriate logistical arrangements. Prioritize projects/assignments in logical steps and budget time required to meet deadlines. Communicate and escalate issues to management when deadlines are not met. � Job Function: - 10% Other duties as assigned: Demonstrates ability to troubleshoot basic hardware and software problems. Attend operational meetings. Provide additional support to management as needed. | Review the physical demands and assign an overall average percentage of time this position performs these activities. These physical demands will not be listed or rated on the annual performance appraisal. Climbing: Ascending or descending stairs, ladders, ramps, etc, using feet and legs and /or hands and arms - 0% Stooping: Bending body downward and forward by bending spine at the waist - 5% Kneeling: Bending legs at knees to come to a rest on knee or knees - 5% Reaching: Extending hand(s) and arm(s) in any direction - 5% Standing: Remaining upright on the feet, particularly for sustained periods of time - 30% Walking: Moving about on foot to accomplish tasks - 30% Pushing 0-10 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 11-20 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 21-50 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 51 lbs or more: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pulling: Use of upper extremities to exert force in order to drag, haul or tug objects in a sustained motion - 5% Lifting 0-10 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 5% Lifting 11-20 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 5% Lifting 21-50 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 5% Lifting 51 lbs or more: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 5% Carrying 0-10 lbs: Holding and moving/transporting an object about - 10% Carrying 11-20 lbs: Holding and moving/transporting an object about - 10% Carrying 21-50 lbs: Holding and moving/transporting an object about - 10% Carrying 51 lbs or more: Holding and moving/transporting an object about - 10% Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling - 70% Feeling: Perceiving attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of (using) fingertips - 0% Talking: Expressing or exchanging ideas by means of the spoken word - must convey detailed or spoken instructions to others accurately, loudly or quickly - 50% Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication - 80% Seeing: The process of perceiving objects by use of the eyes to perform an activity - visual acuity requirements include ability to discern position of object(s), shape of object(s), color, depth perception or visual inspection - 100%

Qualifications

Bachelor's Degree | Bachelor's degree in a related field or an equivalent of 5 years business office or related experience in training and experience is preferred. | 3 - 5 Years equivalent experience.