Manager- Project Portfolio

Job Description

UC Health is hiring a full-time Project Portfolio Manager for the CMO office.

As the Project Portfolio Manager, your primary role will be the management of a focused portfolio of initiatives and project work for one or more assigned clinical or non-clinical domain(s) areas - (OR/Periop, Women's Health, Psychiatry, ICU, Inpatient, Emergency Services, Procedural, Diagnostic, Ambulatory or Finance, HR, Supply Chain, etc.) The portfolio of work will include multiple concurrent moderate to highly complex projects. This position will focus on priorities that the clinical and non-clinical systems identify for the organization to move towards the goal of becoming a top-performing health system using the UC Health Performance Improvement Way (quality/performance) as the foundation to achieve this goal.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching - a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

Responsibilities

Communication
  • Facilitates and manages group discussions and meetings while building relationships with stakeholders.
  • Manages and develops communication to key leadership members within UC Health and other stakeholders including but not limited to steering committees, board meetings, and other venues.
  • Composes, edits, and delivers written and verbal communications.
  • Conflict resolution/relationship management with senior leaders, management, and others
  • Primary point of contact for all projects and initiatives taken on by assigned domain(s).

Portfolio Management
  • Leverages the UC Health PI (Performance Improvement) Way to manage the portfolio(s) of work for a dedicated clinical domain area. Ensure documentation for associated project work.
  • Serves as primary contact point to stakeholders working with clinical domains and with clinical domain leadership to define projects, set the project scope, stakeholder analysis/engagement, etc.
  • Manages the creation of work products and projects of others to ensure quality deliverables while working independently.
  • Ensures timely progress toward portfolio goals and escalation of barriers as appropriate.
  • Coordinates work with other Portfolio Project Managers and project owners to achieve corporate goals.
  • Bridges gaps between strategy and implementation. Instead of focusing on a particular project, portfolio management considers every project or potential project and its potential to achieve business goals.
  • Projects capacity planning/load balancing; project intake; index resources.
  • Data & analytics - Reviews metrics that can be leveraged to support progress towards goals; support domain needs through minor data analysis, leverage existing templates when applicable.

Project Management
  • Plans for project resource requirements (time, labor, and/or financial).
  • Provides project management support as needed for ad hoc identified projects that are prioritized by the enterprise
  • Sets deadlines and tracks progress.
  • Ensures completion of administrative functions to promote effective meetings.
  • Strategic Planning - 10%
    • Work with leadership to track performance of KPIs.
    • Participation in enterprise goal planning/setting and ensure integration into domain goal planning.

Mentor and Develop
  • Assists domain team(s) with developing attainable goals and oversees ongoing development and maintenance of project activities.
  • Monitors, provides guidance, and escalates project or team performance risks and issues to domain leadership as needed.


Qualifications

EDUCATION:
  • Minimum Required: Bachelor of Business Admin OR Bachelor of Health Care Admin OR Bachelor's Degree in a related field
  • Preferred:
    • Master of Health Administration or master's degree in a related field
    • Project Management Professional or related certification

YEARS OF EXPERIENCE:
  • Prefer candidate has 2 or more years healthcare / hospital specific experience
  • 3-5 years of experience managing multiple, highly complex portfolios and/or projects with various teams and across sites/locations
  • 2 years of experience managing multiple, highly complex projects
  • Two years of supervisory experience OR 2 years of operational experience

REQUIRED SKILLS AND KNOWLEDGE:
  • In order to have organizational credibility a bachelors degree in a related field is an educational requirement. An advanced degree is desirable, but not essential.
  • Ideal candidate should be comfortable with ambiguity and have willingness to build new infrastructure and programming.
  • LEAN/Six Sigma Experience and/or formal training desirable
  • Experience in the following software applications is required:
    • Spreadsheets (Excel, etc.)
    • Power Point
    • Word Processing (Word, etc.)
    • Tableau
  • Ability to create project-specific Gantt Charts, SBAR's, Flow Charts, and Project Charters
  • Must present a professional manner, have good verbal/written communication skills; be able to maintain confidentiality of all data. Demonstrate ability to lead and coach teams with across a wide variety of skill levels (staff to Sr. Exec, technicians, nurses, physicians) as well as across the full spectrum of UC Health functions (Ambulatory, Hospital, Business, etc.)
  • The ideal candidate will be comfortable and excellent at change management and coaching teams.

WORK ENVIRONMENT:
  • This position is hybrid. While you may work in a normal office environment or home office, travel to the various hospitals and work locations will sometimes be necessary, varying week to week. This is also dependent on the domain(s) you are assigned to support. Work hours will vary from time to time depending upon the needs of the business. Specified regular and predictable on-site attendance is required for this position.


At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable, and diverse place of employment.