Registered Nurse (RN), Patient Navigator

Job Description

The Patient Navigator is an individual educated in nursing or social services that has acquired training, knowledge and clinical/social service skills in the management of neuroscience patients and the ability to navigate the complex academic health system. The PN will serve as a coordinator throughout the continuum of care and will assess the physical, psychological and social needs of neuroscience patients. This person provides consultation, collaboration, coordination and support to neuroscience patients as outlined below.

Responsibilities

PATIENT POPULATION - (CLINICAL ONLY) 5% Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. � Facilitation of Timely, Friendly, Courteous and Professional Admission and Inpatient Care : - 50% Critically assess/triage/prioritize patients before transfer from Surgery/PACU, et al and discuss with faculty and staff as needed to facilitate rapid inpatient admission onto 4NE, 4W, and NSICU based on patient condition and resource availability on unit(s). Contact Center for Emergency Care (CEC) Faculty and Staff as needed to facilitate rapid triage and admission of 4NE, 4W, and NSICU patients. Facilitate referrals, consultations and diagnostics. Coordinate care with other team members such as social service, home health, PT, OT, Speech Pathology and the Unit Charge Nurse. Ensure patient and family are informed and involved in the plan of care. Attend daily patient rounds on 4NE, 4W, and NSICU as needed. Introduce patients/families to UCNI nurses, clinicians, support staff, etc. and briefly explain each member�s role in the patient�s overall care as needed. Meet ED/PACU patients and families in the ED/PACU when beds are not immediately available. Inform them of their options and provide them reasons why we wish to have the patient admitted to UCNI to make it worth their wait. When able, meet, greet and guide all direct and elective hospital admissions to UCNI. Continuously update patients/family members on progress made in opening bed for admission. Provide patients/family with a number to contact while waiting. � Offers Support to the Discharge Planning Process and Patient/Family Education: - 45% Assist as requested to facilitate referrals, consultations and diagnostics. Invite questions that the patient/family may have and arrange for someone to answer those which you are not equipped to answer. Provide on-going support after patients are discharged through periodic phone calls and/or facilitation of office visits and diagnostics. Offer tours to patients and families upon admission or early in their hospital stay to make them comfortable with their surroundings. Orient as much as possible by showing patients and family members where to go to visit patients on subsequent visits when it is known that the patients will need such services. Assist unit nurses as needed with discharge preparations, e.g., gathering prescriptions, meds from home, discharge instructions, take home supplies, et al, when nurses busy or arranging multiple discharges. Serve on committees relating to adult medical/surgical care and participate in appropriate medical center and community activities. Participate in self-evaluation and peer review through such mechanisms as case review and collection of practice statistics. Serve as an educator for personnel, patient, families and communities. Participate in clinical teaching upon request. Promote and model departmental expectations meeting the goals and objectives of the hospital Service Excellence program. Establish and maintain effective interpersonal relationships and communication with staff and various hospital departments and community agencies. | Review the physical demands and assign an overall average percentage of time this position performs these activities. These physical demands will not be listed or rated on the annual performance appraisal. Climbing:�Ascending or descending stairs, ladders, ramps, etc, using feet and legs and /or hands and arms - 5% Stooping:�Bending body downward and forward by bending spine at the waist - 5% Kneeling:�Bending legs at knees to come to a rest on knee or knees - 5% Reaching:�Extending hand(s) and arm(s) in any direction - 5% Standing: Remaining upright on the feet, particularly for sustained periods of time - 10% Walking:�Moving about on foot to accomplish tasks - 30% Pushing 0-10 lbs:�Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 11-20 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pushing 21-50 lbs: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 10% Pushing 51 lbs or more: Use of upper extremities to press against something with steady force in order to move something forward, downward or outward - 0% Pulling: Use of upper extremities to exert force in order to drag, haul or tug objects in a sustained motion - 5% Lifting 0-10 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 11-20 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 5% Lifting 21-50 lbs: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Lifting 51 lbs or more: Raising objects from a lower to a higher position, or moving objects horizontally from position-to-position and requires the use of upper extremities and back muscles - 0% Carrying 0-10 lbs: Holding and moving/transporting an object about - 0% Carrying 11-20 lbs: Holding and moving/transporting an object about - 5% Carrying 21-50 lbs: Holding and moving/transporting an object about - 0% Carrying 51 lbs or more: Holding and moving/transporting an object about - 0% Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling - 10% Feeling: Perceiving attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of (using) fingertips - 5% Talking: Expressing or exchanging ideas by means of the spoken word - must convey detailed or spoken instructions to others accurately, loudly or quickly - 50% Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication - 100% Seeing: The process of perceiving objects by use of the eyes to perform an activity - visual acuity requirements include ability to discern position of object(s), shape of object(s), color, depth perception or visual inspection - 100%

Qualifications

Minimum Required: Bachelors of Science in Nursing Degree | Licensed to practice in the state of Ohio, CPR certified. | Minimum Required: 3 - 5 Years experience.