Senior Director of Population Health

Job Description

Primary Purpose:

As part of the new Ambulatory Centralized structure, the Senior Director of Population Health will help create the approach and strategy for oversight, improvement, and management of value-based purchasing and pay-for-performance contracts. This approach will include the development of a Population Health and Care Management Operating Model in alignment with the overall UCH organization structure, leading to improved transitions of care that will ultimately help with reduced readmissions and unnecessary ED utilization. Additionally, the position will help UC Health identify and connect patients with community services and needs that will help improve quality of life. The Senior Director of Population Health will also improve internal communications promoting population health and care management services which will help care teams understand services the system can provide or refer to community partners reducing patients seeking care elsewhere. This position will work closely with the VP of Population Health in ensuring that practices can work with members of the population health team to understand how best to refer to specialists in the UC Health system and also ensure that the Primary Care Physician is involved and can champion care for the patient.

Qualifications

Knowledge and Skills

Education: Master's Degree required

Years of Experience: 3-5 years equivalent experience required. 6-10 years equivalent experience preferred.

Required Skills and Knowledge:
  • Experience managing departments and strategic planning
  • Experience with analytics and technology.
  • Experience with value/risk healthcare.
  • Experience with Process Improvement methodology and coaching for improvement
  • Ability to engage others, listen and adapt response to meet others' needs.
  • Ability to participate in strategic vision and decision making.
  • Ability to demonstrate personal responsibility and accountability and reflect a positive image in dress and demeanor.
  • Skill at finding and providing solutions that are customized to meet customers' needs and concerns.
  • Ability to apply standardized processes appropriately; continuously improving processes.
  • Ability to collaborate with other groups and departments to reach common goals.
  • Ability to continuously adapt and contribute to meet growth and market needs of the company and own career.
  • Excellent computer and keyboarding skills, including familiarity with Windows. Ability to readily learn and apply information technology applications and take responsibility for updating skills.
  • Excellent verbal and written communication skills.
  • Ability to manage competing priorities.
  • Knowledge of the preparation process for financial statements in conformity with generally accepted accounting principles.
  • Ability to always perform job duties in a professional manner.
  • Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
  • Ability to make decisions which have significant impact on the department's credibility, operations, and services.
  • Ability to formulate complex and comprehensive materials such as legal documents, reports, publications and make presentations.
  • Ability to hire, develop, and retain best talent through competency-based hiring and selection, career development, and motivational strategies.
  • Ability to focus on win-win communication when conflicts, problems, or misunderstandings arise.
  • Ability to maintain a network of key contacts across the company, exchange expertise, and optimize systems and processes.