Sr Business Intell Analyst, Data & Analytics

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The purpose of this position is to support organizational needs for data reporting, data extracts, visual dashboards and related metrics to inform decision-making, planning, and continuous improvement across UC Health. Responsibilities revolve around the collection, manipulation and dissemination of data to support the needs of decision-makers at all levels of the organization. Leads development projects with junior staff and is responsible for the creation, documentation, and support of business intelligence (BI) solutions from Epic databases and other data-stores. Attention to detail and data analysis experience are critical to be successful in this position.

This resource will be dedicated to external ratings and rankings reporting. Experience with Vizient data science and/or predictive analysis is a plus.

Responsibilities

Analytics Development and Support:
  • Supports information requests from inception to delivery, translating client requirements into appropriate reporting objects that tell a story with data including, but not limited to: analytic scorecards, dashboards, and reports.
  • Provides solutions and alternatives to problems/issues including ad-hoc reports to support offered solutions.
  • Responsible for monitoring data quality of related reporting datasets.
  • Works with data requestors or stakeholders to validate results.
  • Provides support and recommendations to level I Business Intelligence Analysts to enhance their technical skills including but not limited to participation in design and code walkthroughs.
  • Executes reporting design changes according to established procedures.
  • Provides maintenance support for all queries or reports.
  • Provides user training and support to stakeholders.
  • Provides timely and accurate support to resolve reporting errors and user-reported problems.
  • Utilizes and adheres to production support standards and promotion process.
  • Acts as a resource/subject matter expert for the UC Health Departments.
  • Ability to work independently and meet competing deadlines with minimal supervision.
  • Ability to develop creative solutions to complex problems and communicate solutions effectively.
  • Meets with users to determine the technical specifications and analytics components of a project or program.
  • Determines and manages workload priorities.

Coordination:
  • Identifies and recommends changes in workflow, procedures, forms, and/or data to make optimal use of system resources.
  • Provides Epic product function, design, and reporting expertise and experience needed for successful development of analytics.
  • Analyzes business processes and clinical workflow to ensure proper system configuration for reporting.
  • Assesses and escalates user requests and issues.
  • Works with programming teams on application development

Testing and Documentation:
  • Provides documented solutions to problems/issues.
  • Develops detailed, written, and inclusive analytic test plans.
  • Performs complete testing of reports and software and validates application requirements that are met.
  • Contribute to the testing of software tools that will allow knowledge workers to compare and map fields to those that exist within the data warehouse.
  • Documents and maintains all required system design and build documents.

Project Support:
  • Provides task-level detail for project plans, including suggested schedules and skill sets of team members required.
  • Provides accurate and timely individual status reports.
  • Documents and ensures timely resolution of project issues.
  • Coordinates effectively with team members.
  • Supports the institution's internal and external, strategic and operational reporting needs.
  • Informs management of all issues that are impacting or will impact assigned area(s).
  • Assists with regulatory requirements.

Customer Relationship:
  • Builds consultative relationships, establishing value for the department as a key partner for producing high-quality, actionable information that meets the needs of decision-makers at all levels of the organization.
  • Conveys technical messages in layman's terms so that the receiver can understand, regardless of their technical aptitude.
  • Facilitates end-user meetings.
  • Provides consults to end users.
  • Conduct presentations as requested.

Other duties assigned by the Manager:
  • I'd like to point out that provides occasional backup for other duties as needed.


Qualifications

  • Minimum Required: Bachelor's Degree - Business Intelligence/Analytics related field.
    • Preferred: Master's Degree - Business Intelligence/Analytics related field.
    • 4 years equivalent experience can substitute for a BA/BS degree.
  • Epic Data (Caboodle / Clarity) certified.
  • Minimum Required: 3 - 5 Years equivalent experience.
    • Preferred: 6 - 10 Years equivalent experience.