System Clinical RN Manager-Surgery

Job Description

UC Health is hiring a full-time, on-site Clinical Operations Manager for the Immunology units.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The System Clinical Manager designs, implements, and evaluates patient care by coordinating, delegating and supervising the care of the health care team, including licensed nurses, certified nursing assistants, health unit coordinators and other health professionals.

Responsibilities

Communication and Relationship Building:

Effective Communication - Proficient in communication and technologies to address nursing, healthcare and organizational issues appropriate to diverse audiences.

Establishes structures and processes to ensure effective information sharing among patients, families/significant others and the healthcare team.

Exhibits follow-through on promises and concerns.

Demonstrates care about people as individuals with empathy and concern while ensuring that organizational ethics, goals, and objectives are met.

Ensures individuals contribution to goals through recognition that is consistent with their personal definition of meaning, fulfillment, development and advancement.

Builds credibility with physicians as a champion for patient care, quality and nursing professionalism.

Collaborates with medical staff leaders in determining patient care services, equipment, standards, policies and procedures.

Fosters relationships with nursing academia to provide clinical experiences and resources for students.

Quality Improvement:

Utilizes and interprets evidence-based data for the establishment of standards, practices, and patient care models for delivery of care.

Participates in systems review to improve quality of patient care delivery and to critically evaluate and

anticipates risks to patient safety with the aim of preventing patientcare errors.

Identifies and participates in performance improvement processes that provide outcome measurement.

Communicates, educates and involves staff in quality improvement processes.

Actively participates in patient satisfaction strategies and service recovery.

Ensures that clinical policies and procedures are reviewed and updated in accordance with evidence-based practice.

Safety:

Articulates and takes action to support the JCAHO National Patient Safety Goals.

Demonstrates knowledge of internal and external disaster plans and fire drills.

Incorporates safety into clinical processes, policies and procedures.

Supports a non-punitive environment for reporting errors.

Resource Management:

Maintains current knowledge of patient care delivery systems and innovations.

Serves as a change agent when patient care and processes are re-designed.

Articulates federal and state regulations.

Business Skills:

Understands healthcare finances as evidenced by preparing and analyzing unit budgets.

Correlates the relationship between effective staffing, patient care and budgeting.

Identifies educational needs of existing and potential staff.

Supervision of Staff:

Actively recruits and initiates strategies for staff retention.

Utilizes corrective action appropriately to mitigate work behavior issues.

Coaches staff in development of career plans.

Provides visionary thinking and provides input in the staffing issues impacting the patient flow.

Delegates tasks appropriately to health care personnel.

Creates an environment that recognizes and values differences in staff, physicians, patients and communities.

Ensures decision-making authority of staff is acknowledged and incorporated into patient care delivery

Professionalism:

Exhibits personal and professional accountability and career planning.

Supports and encourages staff to be involved in professional organizations, projects, Clinical Advancement Program, to obtain certification and advanced education.

Articulates in the application of ethical principles for patient care and operations.

Create and promote a healthy work environment that is conducive to opinion sharing and decreases moral distress.

Role model the perspective that patient care is the core of the organization's work

Qualifications

Minimum Required: Bachelor's Degree in Nursing

Preferred: Master's Degree in Nursing

Required: Ohio RN license, BLS

Minimum Required: 3 - 5 years equivalent experience.

REQUIRED SKILLS AND KNOWLEDGE:

• Must be proficient in knowledge of regulations and reimbursement methods.
• Ability to communicate regulation and reimbursement methods to all levels of staff. Ability to establish systems to be accountable and compliant to regulatory requirements and UC Health policies.
• Ability to organize systems and processes and workflow to support needed documentation for compliance and fiscal soundness.
• Must have strong clinical skills and demonstrated leadership abilities.
• Possesses strong interpersonal leadership skills and is self-directed.
• The RN demonstrates the knowledge, abilities, and skills to provide culturally specific patient care and education.
• The System Clinical Manager effectively communicates with associates, peers, utilizes appropriate channels of communication and maintains confidentiality.
• The System Clinical Manager demonstrates evidence of continuing professional growth.
• The System Clinical Manager demonstrates the ability to accept and implement change and demonstrates the ability to work in a culturally diverse setting.
• Demonstrates ongoing competency in clinical performance for age related care, growth and developmental needs, treatment protocols and psychosocial needs of patients with primary focus on adult and geriatric patients.
• Has knowledge of PC, photocopier, telephone, internal/external paging systems, and medication delivery system.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable, and diverse place of employment.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!