Agency Staff Coordinator

Job Description

Location: UC Medical Center
Department: Nursing Operations
Hours: Full time, 40 hours/week
Shift: First shift

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

This position serves as administrative liaison for the hospital to external agency vendors coordinating the administrative functions to meet regulatory, legal and accreditation requirements for contracted agency relief employees. The individual serving in this role is responsible for creating, maintaining and managing accurate agency master files, agency personnel employee files and data base for the hospital agency personnel contracts. Maintains effective working relationships with internal and external customers. Works collaboratively with
Agency vendors, Hospital Leaders and Operations Team members.


Job Function: Creates and maintains accurate, complete agency master files and database for the current hospital agency personnel contracts as well as for individuals hired to work in relief positions for specified time periods at the hospital. Ensures agency personnel files are in compliance with state, federal, and local requirements and meet Joint Commission Joint Commission Human Resource Chapter Standards.

Job Function: Manages Hospital-Agency vendor email account. Responsible for reading, responding, and taking appropriate and necessary actions for seamless, consistent, and complete communication with vendors and hospital department leaders.

Job Function: Coordinates and participates in meetings and other activities related to various staffing effectiveness projects. Assists in data collection for reporting current agency usage metrics and for forecasting future agency contract needs.

Job Function: Completes tasks according to established timelines related to agency personnel onboarding. Tasks may vary and are specific to individual agency personnel's job requirements.

Job Function: Gathers, organizes and communicates agency data to internal departmental leaders and hospital operations team.

Job Function: Other duties as assigned to support departmental goals.


The Agency Personnel Coordinator should have excellent working knowledge of Microsoft Office electronic programs and communication platforms including WORD, EXCEL, TEAMS, POWERPOINT. Strong written and oral communication skills as well as a strong desire to complete repetitive tasks and processes for accurate filing and document management.

Associate's Degree in Business or Healthcare Management - Minimum Education Required, Bachelor's Degree preferred.

1 - 2 Years equivalent experience required, 3 - 5 preferred.