Agency Staffing Coordinator, Nursing Operations

Job Description

Agency Staff Coordinator, Nursing Operations, First Shift

UC Health is hiring a full-time Agency Staff Coordinator for the Nursing Operations department for the first shift at University of Cincinnati Medical Center.

This position serves as administrative liaison for the hospital to external agency vendors coordinating the administrative functions to meet regulatory, legal and accreditation requirements for contracted agency relief employees. The individual serving in this role is responsible for creating, maintaining and managing accurate agency master files, agency personnel employee files and data base for the hospital agency personnel contracts. Maintains effective working relationships with internal and external customers. Works collaboratively with Agency vendors, Hospital Leaders and Operations Team members.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.


Job Responsibilities:
  • Creates and maintains accurate, complete agency master files and data base for the current hospital agency personnel contracts as well as for individuals hired to work in relief positions for specified time periods at the hospital. Ensures agency personnel files are in compliance with state, federal, and local requirements and meet Joint Commission Joint Commission Human Resource Chapter Standards.
  • Manages Hospital-Agency vendor email account. Responsible for reading, responding, and taking appropriate and necessary actions for seamless, consistent, and complete communication with vendors and hospital department leaders.
  • Coordinates andparticipates in meetings and other activities related to various staffing effectiveness projects. Assists in data collection for reporting current agency usage metrics and for forecasting future agency contract needs.
  • Completes tasks according to established timelines related to agency personnel onboarding. Tasks may vary and are specific to individual agency personnel's job requirements.
  • Gathers, organizes and communicates agency data to internal departmental leaders and hospital operations team.


Education and Experience Requirements:
  • High School Diploma or GED; Associate's Degree in Business or Healthcare Management.
  • The Agency Personnel Coordinator should have excellent working knowledge of Microsoft Office electronic programs and communication platforms including WORD, EXCEL, TEAMS, POWERPOINT.
  • Strong written and oral communication skills as well as a strong desire to complete repetitive tasks and processes for accurate filing and document management

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About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at