Ambulatory Clinical Pharmacy Manager, Full Time, First Shift, Pharmacist Care Clinic

Job Description

Location: UC Medical Center
Department: Pharmacist Care Clinic
Hours: Full-Time, 40 Hours/Week
Shift: First

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The System Pharmacy Manager works across the health system to manage, develop, and execute the professional, operational, regulatory, and fiscal functions of pharmaceutical care in concert with the continuum of care delivery for UC Health patients. In representation of oneself and the organization, the System Pharmacy Manager leverages techniques and skills identified as the UC Health Leadership Competencies to support departmental and organizational missions, visions, and values.

Responsibilities

Job Function: Leadership

• Provides leadership to ensure long term goals of the pharmacy division as well as annual objectives are met within the scope of their responsibilities.
• Provides tactical alignment execution of initiatives across the department, including perspectives from each entity to ensure inclusiveness.
• Works with pharmacy department leadership, physicians, pharmacy associates, and other departments to create a culture of trust, collaboration, and high alignment within the organization, resulting in the highest quality of care to patients.
• Defines the roles and responsibilities, as well as the expectations, and goals of each member of their team.
• Effective in establishing a culture of patient excellence and quality.Creative in developing initiatives for process improvement.
• Implements, in a timely manner, corrective action plans or provides feedback on identified deficiencies in staff or departmental performance. Monitors performance improvement and shares results.

Job Function: Operations

• Manage, coordinate, and direct operational and patient care related activities across the health system in accordance with UC Health system policies and procedures.
• Assign staffing responsibilities within area of responsibility.
• Assist in the development and implementation of policies and procedures relating to area of responsibility.
• Participate in department's continuous quality improvement process.
• Develop, prepare, and maintain work/activity data and summary reports.
• Participate in cross coverage and/or the "on call" rotation among pharmacy departmental leaders where needed.
• Assume responsibilities for other system pharmacy administrative personnel during temporary or planned absences.
• Exercises cost control by using all available data provided to inform decision making and monitoring. Develops action plans when needed and engages staff incost control activities.
• Oversees, in conjunction with Pharmacy Department leadership and IT, all aspects of informatics and information technology functions within their area of oversight.

Job Function: Medical Staff Relations

• Establishes communication plan for engaging physician leaders in department planning, evaluation, and performance.
• Engages medical staff in planning and evaluation of services.
• Involves physicians in service and quality issues resolution.
• Ensures physician leaders have information, data, and other tools to support and assist them in their roles.

Job Function: Planning & Business Development

• Participates in pharmacy division strategic planning.
• Oversees project management from business decision stage through final implementation.
• Develops program specific business and marketing plans, evaluating competition, market, potential revenue, costs, and operational implications to ensure continued market growth.
• Evaluates financial performance of service sites and modalities. Identifies opportunities for growth and consolidation.

Job Function: Human Resources

• Manage, coordinate, and direct human resource activities within the area of responsibility.
• Participate in recruitment activities.
• Review applicant pool and request interview.
• Create interview itinerary, collect feedback from interview panels and recommend for employment selected applicants.
• Onboard, orient, train/oversee training and develop employees
• Evaluate employee performance

Job Function: Quality Improvement

• Participate in the pharmacy division continuous quality improvement process.
• Demonstrate support for employee engagement by involving employees in the identification of opportunities for improvement within processes as well as problem solving efforts.
• Establishes appropriate benchmarks for patient experience, performance improvement, and delivery of pharmacy services within their departmental division.
• Develops and implements improvement plans.
• Evaluates program effectiveness, changing and updating as necessary.
• Ensures prompt investigation of patient/staff issues and provides follow-up as appropriate.
• Integrates staff into process, service, safety and quality initiatives and processes.

Job Function: Education and Research

• Manage, coordinate, and direct research and educational activities within the department through the following:
• Serve as an advisor and/or preceptor for students and/or pharmacy residents.
• Coordinate student rotation schedules with affiliate colleges of pharmacy.
• Serve as an intern preceptor, where applicable.
• Develop and participate in performance improvement, practice project, and research activities in area(s) of expertise.

Qualifications

EDUCATION :

• Minimum Required: Bachelor's Degree - Pharmacy

• Preferred: PharmD preferred); Masters Degree in Pharmacy, MBA or MHA.

LICENSE & CERTIFICATION :

Required: Licensed as a Registered Pharmacist in the State of Ohio.

Preferred: Certification: Board of Pharmaceutical specialties certification preferred for specialty area of practice