Behavioral Health Specialist- Mobile Crisis

Job Description

Mobile Crisis Behavioral Health Specialist, Second Shift, Mobile Crisis Unit

UC Health is hiring a full-time Behavioral Health Specialist for the mobile crisis unit for the second shift at University of Cincinnati Medical Center.

The Mobile Crisis Team's (MCT) purpose is to assess adults and children in mental health crisis to divert from hospitalization and or criminal justice system as the primary goal. Mobile Crisis Behavioral Health Specialists are responsible for responding to mental health crisis in the Hamilton County community. Response includes de- escalation of mental health crisis, mental health and/or substance abuse assessments via phone or onsite, information and referrals and follow up with community members in crisis as needed.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

Unit Details:
  • The fastest growing mobile crisis department in Hamilton County.
  • The ONLY Level 1 trauma hospital in Cincinnati with a diverse range of patients.
  • Offering unique training opportunities to form relationships with community partners and leaders.
  • The Behavioral Health Specialist will support the Medical Centers mobile crisis unit, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.


Job Responsibilities
  • Phone consultations and triage for Mobile Crisis referrals are assessed using standard MCT process. Make decisions regarding Mobile Crisis response and priority of the response. Response to crisis in community to complete assessment in order to maintain patient within community, avoiding hospitalization. Assess opportunities to engage Clinical Mobile Crisis team as needed.
  • Building relationships with community partners for ongoing referrals including Law Enforcement. Stay up to date with community resources relevant to the patient population served. Identifying from assessment which referrals are needed for patient with goal of ensuring patient remains in the community without hospitalization or intersect with criminal justice system. Ensuring referrals are accessed by patient through follow up.
  • Identifying patients in need of follow up post hospitalization/Emergency Psych visit. Assessing patient's post discharge after a mental health crisis admission from MCT or police statement of beliefs. Ensuring the patient who was discharged can access referrals and resources needed to remain success in the community. Partner with community agencies to ensure patient is accessing the correct care.
  • Use Epic to document all interactions with patients including. Assessments,Interventions,Referrals,Follow up. Input needed data for Mobile Crisis reporting and database work.
  • Participate in activities that support enhanced customer service and results in increased Press Ganey scores. Attend staff meetings and mandatory departmental in-service training sessions & continuing education in-services; maintain positive working relationships with and knowledge about community agencies and services. Maintain timely, clear, and concise documentation; and write reports as needed. Respond to E-mail requests and provide information as requested. Participate in quality and safety initiatives.


Education and Experience Requirements:
  • Education: Bachelor's degree (required) (preferred fields of study: Social Work, Nursing, Psychology, or related)
  • License and Certificate: Licensed as a Licensed Social Worker (LSW) in the state of Ohio and as recognized by the Counselor, Social Worker, and Marriage and Family Therapy Board of Ohio (CSWMFT)

Hours: Full-time, 40 hours/week

Shift: Sunday-Thursday 11am-7pm / Second Shift

Join our team as a Behavioral Health Specialist in our mobile crisis unit and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at