Clinical Operations Manager, OB/GYN

Job Description

UC Health is hiring a full-time Clinical Operations Manager for Obstetrics-Gynecology (OB/GYN) for the first shift at our Hoxworth location.

The Clinical Operations Manager will support OB/GYN, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.

Ambulatory Services

UC Health Ambulatory Services supports the majority of the academic health system's outpatient and non-hospital-based facilities and operations. More than 130 UC Health ambulatory physicians and advanced practice providers have been recognized as the top 1% of clinicians in the nation for their patient experience scores. Ambulatory Services also aims to provide higher quality, more highly coordinated oncology care at the same or lower cost to Medicare using the Oncology Care Model.

Unit Details :
  • Assists an academic-based OB service with five subspecialty areas with varying levels of acuity.
  • Our clinics accept referrals from across the state of Ohio, given our innovative technology and high-quality of care.
  • This area does a lot of work with research and grants to help make a positive impact on the less fortunate and infant mortality rates.


The Clinical Ops Manager is responsible for overall management of practice sites, enforcing policies and procedures, operations efficiency, budget management, revenue maximization and customer service expectations. This person will troubleshoot daily flow and manage the activities of staff to include both clinical and clerical support personnel.
  • Implements and monitors work flows within the practices to identify and evaluate improvement opportunities that will enhance the practice's ability to meet and excel UCP ambulatory clinical benchmarks.
  • Coordinates department activities to assure unified approach to quality care delivery. Participate and collaborate with other managers within UC Health for monthly meetings and clinical initiatives.
  • Precepts and mentors new employees. Provides ongoing education and competency evaluation/review.
  • Participates in recruitment, hiring, retention, payroll and benefit issues. Facilitate routine and reoccurring staff meetings.
  • Acts as a liaison for internal and external resources to assure a unified approach to patient care delivery. Partner with the marketing department for office signage, marketing template, and web site changes when needed.
  • Develops QI projects and collect and analyze data to validate effectiveness and appropriateness. (Projects include departmental programs; productivity, clinical practice, equipment, policy and procedure, infection control; and multidisciplinary programs: policy and procedures, clinical practice standards, etc.) Review monthly commentator and devise implement a plan to improve access, internal quality and clinical metrics, and the patient experience.
  • Provides assistance in preparation of the budget, charging/billing for department, pre-certification, registration accuracy, open and pending encounters, and other revenue cycle opportunities, as assigned by management.
  • Works with physicians and staff to ensure compliance with applicable regulatory agency requirements (i.e. Joint Commission, OSHA, ODH, and Billing).
  • Enforces department and UCP (UC Physicians) policy and procedure.


Education and Experience:
  • Bachelor's Degree-General Studies or Healthcare related required.
  • Three to five years of equivalent experience required.
  • Six to 10 years of equivalent experience preferred.

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About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at