Consultant - Operations, Capacity Management

Job Description

Consultant - Operations, Professional Services, First Shift

UC Health is hiring a Full-time Consultant - Operations for the Capacity Management department for the first shift to work onsite at the University of Cincinnati Medical Center

The responsibilities include data sourcing and aggregation, flow analysis and modeling, solution development and recommendation, solution implementation, and routine and ad hoc flow reporting.

About University of Cincinnati Medical Center
As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees.

Unit Details (selling points):
• We have a 5-star team with High Engagement Survey results
• We partner with our Business Intelligence team, Epic IT teams, and others counterpart for our efforts
• We work together closely across the teams various specialties utilizing everyone's abilities to drive for success


  • The consultant will be working closely with our Business Intelligence team, Epic IT teams, and others to identify and utilize existing key data sources related to operational capacity and flow. This will improve operational visibility to real-time and trended performance, and support flow analyses including improvement initiatives and strategic growth initiatives.
  • The consultant will be responsible for creating and maintaining ongoing predictive modeling utilized for daily/weekly capacity predictions and surge planning/mitigation techniques. They will also utilize queueing theory and simulation to develop capacity models and flow optimization recommendations.
    Based on findings from various analyses performed, the consultant will develop presentations and briefings to leadership on findings and recommended interventions across and within various clinical domain systems (Operative services, Ambulatory Services, Inpatient Services, etc). They will also assist with senior leadership in the development of system-wide patient flow strategies.
  • The consultant will provide consultation, project management, and/or subject matter expertise during the implementation on prioritized interventions. They will also develop and maintain key reports to assist in the communication to internal and external stakeholders within the health system regarding operational flow performance within and across clinical domains or sites of care. This could include but is not limited to daily management reports within the tiered huddling system, ongoing weekly/monthly/quarterly reports, and real-time dashboard development.


• Minimum Required: Bachelor's Degree in Business, Operations management, Operations Research or related field
• Preferred: Masters in Business Administration, Operational excellence, Operations management or related field

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at