Director of Post Acute Care

Job Description

UC Health is hiring a full-time Director of Post Acute Care for first shift at UC Health.

The director will support the UC Health with delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

Responsibilities

The Post Acute Care (PAC) Director will develop and engage a network of providers to assist with improving transitions of care, care quality and ensuring appropriate utilization of services. While the position will work in a normal office environment, travel to the various hospitals and work locations will be necessary. Working hours will vary from time to time depending upon the needs of the business.

• Develops network of high-quality PAC partners (e.g. SNF, home health, IPR, LTAC, etc.) and maintain engagement through open communication, regular on-site visits and routinely scheduling meetings.
• Identifies and collaborates with community agencies to address Social Determinants of Health (SDOH) needs. Routine communication and collaboration with the Director of Population Health.
• Communicates in real-time and follows up on identified areas of opportunity or service failures.
• Works with PAC partners to promote accountability, quality, and efficient and seamless transitions of care.
• Identifies opportunities to build upon UCMC's value proposition for PAC partners.
• Establishes governance structure for PAC network.
• Monitors and reports Key Performance Indicators (KPI) for the PAC network, including quality metrics (e.g., CMS quality star ratings, readmissions, length of stay, patient satisfaction) and operational metrics (e.g., response times, acceptance rates, percentage of denials), and promote PAC network partner accountability for quality and operational performance.
• Responsible for ongoing maintenance of contracts and provider agreements including, but not limited to, amendments and addendums.
• Responsible for evaluating and maintaining care coordination technology contracts.
• Analyzes PAC network performance data to identify trends and opportunities.
• Participates in defining business strategies, site challenges and critical problems to address.
• Collaborates with UC physicians and service lines to assist with preop discharge planning.
• Identifies and communicates service specific clinical protocols for PAC.
• Maintains open communication with case management and social work teams across they system to address barriers with PAC placement and home care services.
• Develops internal case management/social work and patient-facing materials related to PAC network.
• Attends staff meetings, huddles and outlier meetings.

Qualifications

• Bachelor's degree in a healthcare related field required.
• Master's degree preferred.
• CPHQ, CCM, ACM or equivalent preferred.
• Three to five years of experience required
• Six to ten years of experience preferred.
• Strong knowledge of healthcare industry, managed care, CMS and post acute care fields.
• Experience developing a Post Acute Network preferred.
• Ability to establish priorities and achieve results is required.
• Leadership or managerial experience in case management, social work, utilization review, or post-acute preferred.
• Market-specific experience in Cincinnati area preferred.
• Knowledge of relevant regulatory requirements.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.