Discharge Planning Assistant, Clinical Case Management, First Shift

Job Description

Discharge Planning Assistant, Clinical Case Management, First Shift

UC Health is hiring a full-time Discharge Planning Assistant for the Clinical Case Management department for the first shift at University of Cincinnati Medical Center.

The Discharge Planning Assistant will support the Medical Centers Case Management department delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.


Job Responsibilities

The Discharge Planning Assistant plans and facilitates safe discharges for patients utilizing clinical information and effective interpersonal skills.
  • Collaborate with the social worker in developing the plan of care, make appropriate referrals and coordinate the ongoing needs of the patient.
  • Secure order from physician; monitor form completion; ensure home care set-up is consistent with what is ordered.
  • Facilitate the discharge plan by entering patient data into Allscripts/ ECIN® system for home care, DME or post-acute care facilities referrals as needed.
  • Communicate with home care and durable medical equipment vendors to query patient benefits, and determine specifics of time and date that care and/or equipment is needed to maintain continuity of care for patient needs.
  • Demonstrate customer focused interpersonal skills, utilizing problem solving process.
  • Communicate, resolves or, when appropriate escalates to the social worker instances of conflict with physicians, health care team members, community agencies, clients and families with diverse opinions, values and religious/cultural ideas.
  • Obtain and maintain current, accurate information regarding community DME, infusion and other homecare resources.
  • Employ effective negotiation skills in order to secure the most appropriate and affordable home care resources for the patient.
  • Assist in identifying patients in need of special contracts for home care/DME assistance.


Education and Experience Requirements:
  • Minimum Required: High School Diploma or GED
  • Preferred: 1 - 2 Years equivalent experience

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.