EHR Analyst II - Digital Clinical Services - Epic Ambulatory, Full Time, First Shift, IS&T

Job Description

EHR Analyst II - Digital Clinical Services - Epic Ambulatory, Full Time, First Shift, IS&T

The EHR Analyst II performs moderate-complexity Epic build, testing, implementation, and troubleshooting. The Analyst II works independently on small to medium-sized projects, collaborates with stakeholders to gather requirements, and supports system optimization.

Overview: Responsible for designing, implementing, and supporting designated software applications in accordance with departmental standards and procedures, and ongoing support of the EpicCare Ambulatory module.

Key responsibilities include:

  • Collaborating with users to define system functionality, information flow, reports, and data requirements
  • Developing specifications and documenting operational procedures
  • Testing software and coordinating software release procedures
  • Maintaining Epic certification in EpicCare Ambulatory and staying current with Epic version updates


Responsibilities

Certification and Knowledge Maintenance:

• Maintain certification(s).

System Configuration and Workflow Management:

• Configure and maintain Epic workflows, tools, security, rules, and documentation templates.

• Support collection and documentation of workflow requirements.

• Assist in upgrades, release validation, and new feature implementations.

• Lead requirements gathering sessions with clinical and operational stakeholders.

Testing and Optimization:

• Create and execute integrated test plans.

• Participate in testing activities including execution of test scripts and validation of build changes.

• Perform release note reviews, workflow validation, and optimization activities (not limited to).

Support and Compliance:

• Provide Level 2 support for complex incidents and escalations.

• Maintain adherence to change management standards.

Qualifications

Minimum Required:

  • Bachelor's Degree
    • Four years of experience in lieu of Bachelor's Degree.
  • 2-4 years of experience


LICENSE & CERTIFICATION:

Epic certification(s) in assigned module(s) required within timeframe, certifications maintained.