Patient Accounting Representative

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The Patient Accounting Representative bills claims electronically, check for unpaid claim status, post cash, pursue self pay cash collections, scan documents, request medical records and/or provide customer service.


PAR I 3 months - 2 years of relevant experience in Medical Office and/or Revenue Cycle and/or Epic Revenue Cycle applications required

  • Communicates COB with patients with letters for registration denials
  • Communicates with payers to follow up on outstanding claims/records/ROI via fax, phone, portals
  • Demonstrates knowledge of primary WQs (Charge Review, Claim Edit)
  • Demonstrates initiative and resourcefulness by making recommendations and communicating trends/issues/delays to management
  • Maintains compliance with HIPAA guidelines when handling patient information
  • Outside registrations
  • Manual Change Entry
  • RevLink mail sorting
  • Accept daily claim run, paper claims, attachments
  • Charge Review Missing Guarantor research and completion
  • Maintains productivity standards


Education: High school diploma or GED.

Experience: 2-5 years' experience in collections or medical collections.