Patient RN Navigator

Job Description

Location: UC Medical Center
Department: Cancer Nurse Navigators
Hours: Full Time, 40 Hours/Week
Shift: First

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The RN Navigator is an individual educated in nursing that has acquired training, knowledge and clinical in the management of patients and the ability to navigate the complex academic health system. The RN Navigator will serve as a coordinator throughout the continuum of care and will assess the physical, psychological and social needs of oncology patients in the ambulatory setting. This person provides consultation, collaboration, coordination and support to oncology patients as outlined below.



Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.

Offers Support to the Discharge Planning Process and Patient/Family Education:

Assist as requested to facilitate referrals, consultations and diagnostics. Invite questions that the patient/family may have and arrange for someone to answer those which you are not equipped to answer. Provide on-going support after patients are discharged through periodic phone calls and/or facilitation of office visits and diagnostics. Offer tours to patients and families upon admission or early in their hospital stay to make them comfortable with their surroundings. Orient as much as possible by showing patients and family members where to go to visit patients on subsequent visits when it is known that the patients will need such services. Assist unit nurses as needed with discharge preparations, e.g., gathering prescriptions, meds from home, discharge instructions, take home supplies, et al, when nurses busy or arranging multiple discharges. Serve on committees relating to adult medical/surgical care and participate in appropriate medical center and community activities. Participate in self-evaluation and peer review through such mechanisms as case review and collection of practice statistics. Serve as an educator for personnel, patient, families and communities. Participate in clinical teaching upon request. Promote and model departmental expectations meeting the goals and objectives of the hospital Service Excellence program. Establish and maintain effective interpersonal relationships and communication with staff and various hospital departments and community agencies.


Education: Minimum requirement Bachelor's Degree

License & Certification: Licensed to practice in the state of Ohio, CPR certified.

Skills & Knowledge: Minimum requirement is 3 - 5 years equivalent experience. Oncology Experience is preferred. Certification by a nationally recognized professional nursing organization preferred.