Sterile Processing Manager

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.

The Manager-Sterile Processing is responsible for the direction and overall supervision of the OR/OB Processing Department as it relates to operating budget, daily operations, staffing and regulatory responsibilities.

Responsibilities

Leadership & Staff Management

• Responsible for maintaining appropriate staffing levels, including hiring decisions, staffing patterns, and daily assignment oversight.
• Supervise the selection, development, performance appraisal, and discipline of reporting personnel.
• Ensure job requirements and performance goals for each position are clearly communicated to employees.
• Provide employee feedback regarding production, customer service, performance evaluations, and corrective actions.
• Conduct departmental meetings on a routine basis or as needed.
• Responsible for appropriate communication with Perioperative Services Administration and Medical Staff.

Education & Employee Development

• Ensure orientation, in-service training, and continuing education opportunities are provided to personnel.
• Provide education to personnel, patients, and families through both structured presentations and unstructured interactions while performing tests or resolving technical questions.
• Ensure employees receive sufficient training to achieve the desired level of competency.
• Document evidence of ongoing employee competency on a continuing basis.

Department Operations

• Direct daily operational activities of the OR/OB Processing Department.
• Develop and revise policies and procedures to ensure detailed processes are available for staff to follow.
• Develop policies and procedures that promote an effective and efficient department while providing appropriate support to the Operating Room and other hospital departments.
• Responsible for providing and managing exceptional customer service for both internal and external customers.
• Support materials management functions, including notification of stock-outs, low PAR levels, new supply requests, and inventory locations.

Quality Improvement & Process Excellence

• Recommend and support process improvement initiatives.
• Develop and implement new processes and workflows.
• Collect and analyze performance data to identify opportunities for improvement.
• Develop performance-based processes and communicate results to stakeholders.
• Assist the Perioperative Black Belt with projects and resource allocation for project tasks.

Financial Management

• Assist with the development and management of the department's operating budget.

Regulatory Compliance & Accreditation

• Ensure compliance with all applicable regulatory and accreditation standards, including:
  • AORN
  • AAMI
  • IAHCSMM
  • JCAHO

Technology & Systems Support

• Assist with the implementation and operation of information systems utilized within the OR/OB Processing Department.

Qualifications

Required Education

• High School Diploma or GED

Preferred Education

• Bachelor's Degree

Required Certification

• Certified Registered Central Service Technician (CRCST)

Required Experience

• Five (5) to Seven (7) years of progressive management and leadership experience.
• Minimum of four (4) years of direct management experience with a concentration in High Level Disinfection (HLD).
• Experience preferably obtained at the Supervisor and/or Manager level.