Trainer- Credentialed

Job Description

Trainer- Credentialed, IS&T, First Shift

UC Health is hiring a Full-time Epic Credentialed trainer for the IS&T department for the First shift to work remotely within IN, KY, or OH.

Epic Credentialed trainers use the curriculum, lessons, and training materials created by the Principal Trainers/Instructional Designers to train end users.

About University of Cincinnati Medical Center

As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees.

Unit Details (selling points):
  • We have a 5-star team with High Engagement Survey results
  • We partner with our operational counterpart for our efforts
  • We work together closely across the teams various specialties utilizing everyone's abilities to drive for success


As an Epic Trainer, you would be responsible for delivering application training content and instruction. You will need to gain expertise in an Epic application and the organization's specific workflows. You will be implementing the training program for the respective application(s) and completing the credentialing trainer process. Effective coordination with team members is essential, and you would be required to assist partner trainers during classroom sessions.
  • Furthermore, you would need to provide learning and application support to end-users in both traditional and virtual classroom settings. You will be expected to facilitate computer-based training labs, participate and contribute to problem and issue identification and resolution, demonstrate flexibility in meeting educational needs of customers, provide clear, effective, and knowledgeable delivery of class material, and demonstrate proficient question answering skills.
  • The Trainer will be responsible for facilitating other learning interactions such as one-on-one consultations and computer-based training labs. They will be expected to maintain a positive and enthusiastic learning environment, properly track and document class attendance and status in the training tracking system, score and report test results in a timely manner, provide student evaluations for all classes, and conduct necessary clean up, filing, and follow up.
  • Effectively manage all physical aspects of the student's learning experience. Prepare facility and all class materials prior to class time, and be present at training location to greet students as they arrive. Curriculum Development - Assist in the creation of class materials, including but not limited to student manuals, workbooks, instructor guides, job aids, handouts, exercises, training patient records, and computer-based training. Continuously assess and refine training classes, materials, and delivery methods. Provides input to Epic Principle Trainers regarding course flow and class content. Training (Technical) - Maintains working knowledge of technical component of training delivery, i.e., network, pathway, applications, intranet, etc.


  • Minimum Required: High School Diploma or GED Preferred: Bachelor's Degree
  • Minimum Required: 0 - 6 months equivalent experience Preferred: 7 - 11 months equivalent experience

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several