Access Representative
- Req. Number: 20335
- City, State: OHKYINRemote - IN, KY, OH
- Job Type: Full time
- Posted Date: 8/6/2025
Job Description
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
This role is responsible for obtaining prior authorization for procedures performed by Internal Medicine providers. Our team is responsible for completing referral information, verifying insurance coverage, and obtaining authorizations from insurance companies via payer portal website or phone call.
Responsibilities
Epic Accounts:
Workqueues:
Productivity and Communication:
Qualifications
Education: High school diploma or GED required
Experience: 1-3 years of experience in registration, billing, customer service, or managed care organization preferred
Required Skills and Knowledge:
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
This role is responsible for obtaining prior authorization for procedures performed by Internal Medicine providers. Our team is responsible for completing referral information, verifying insurance coverage, and obtaining authorizations from insurance companies via payer portal website or phone call.
Responsibilities
Epic Accounts:
- Create/Complete data fields in referral form including authorization information and link to scheduled encounter in Epic.
Workqueues:
- Perform revenue cycle functions within assigned workqueues for Internal Medicine Authorizations in Epic.
- Assist other team members in assignments or projects.
Productivity and Communication:
- Must maintain facility established productivity standards and Patient Accounts Quality Guidelines. Reports improvements, problems and changes as it relates to insurance verification to Department Management. Performs other duties as assigned in PBO Authorizations.
Qualifications
Education: High school diploma or GED required
Experience: 1-3 years of experience in registration, billing, customer service, or managed care organization preferred
Required Skills and Knowledge:
- Insurance and Coding Knowledge
- Analytical skills; able to problem solve.
- Computer Literacy
- Excellent communication, problem solving skills, and ability to deal with customers who are often adversarial.
- Ability to interact independently to resolve customer service issues.
